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D5 Pro Subscription Terms

Version: 2024-10-9

Welcome to use D5 series software!
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Dear users of D5 Render, thank you for subscribing to D5 Professional Membership Service (“D5 Pro”)! Please read this Agreement (the “Agreement”) carefully. It is a legal document that explains your rights and obligations related to your use of D5 Pro. By checking the confirmation box, you are agreeing to be bound by the terms of this Agreement. If you do not or cannot agree to the terms of this Agreement, please do not check the confirmation box. If you have any questions, please contact our customer support.

I Exclusive Functions and Benefits of D5 Pro
1. Complete Material Library
You can use all the materials in the material library for free during the validity period of D5 Pro. D5 material library will continuously update all kinds of high-quality materials.
2. Professional Customer Service
2.1 Regular D5 Render teaching courses;
2.2 Exclusive technical support, and priority to solving your software use problems;    
2.3 Privilege of first experience with any new features of D5 Render and our new products.

II Subscription Cycle
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On the subscription page, you may choose a monthly subscription (31 natural days per month) or an annual subscription (365 natural days per year).
You will become a Member of D5 Pro either way, and there will be no difference in the membership functions and benefits during your membership period.

III Payment
1. Your subscription begins as soon as your initial payment is processed. You will immediately become a D5 Pro Member and enjoy exclusive functions and benefits.
2. Your subscription will automatically renew, and you authorize us to collect the then-applicable fee and any taxes until you cancel. Before automatic renewal, we will notify you through [email/message], you can choose to cancel the subscription via the notification or procedure in the “Cancellation” section.
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3. The automatic renewal cycle of the exclusive benefits of members is consistent with the monthly/annual subscription cycle you selected when you first subscribed:
For monthly subscribers, your membership will be automatically extended for 31 days after the valid date.
For annual subscribers, your membership will be automatically extended for 365 days after the valid date.
4. If excess payment occurs, please email to support@d5techs.com as soon as possible and contact D5 customer service to resolve this.
5. If your payment is not successful when your D5 Professional Membership expires, your user identity will automatically revert from Professional Member to Community Member, and a notification email will be sent to you as a reminder. You may re-subscribe to continue to enjoy D5 Pro.
6. We have the right to make changes to the fees applicable to your subscription from time to time, although we will not make any change to the fees applicable to your subscription during the current term (monthly or annual subscription), as applicable. If these changes result in an increase in the fees payable by you, we will inform you at least 30 days in advance of the change.

IV Upgrade
‍
You may upgrade to an annual subscriber within the validity period of a monthly subscription.
The operation is as follows: upon confirmation of the upgrade, we will charge the annual subscription fee immediately. Once the payment is successful, 365 days will be added to the original valid date of your subscription rights; if the payment fails, then we will attempt to collect your payment in accordance with Article III.

V Cancellation
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You can cancel your auto-renewal subscription before the next automatic renewal:
please click the [unsubscribe] button at the bottom of “Myspace - Profile”. Once unsubscribing, your user identity will automatically revert to Community Member after the valid date, and we will collect no auto-renew fee. If you have any questions about this, please contact D5 customer support at support@d5techs.com.

VI Contact
For other matters not covered herein, please contact D5 customer support at
support@d5techs.com

VII Miscellaneous
1. Due to the rapid development of the Internet, the terms set out in this Agreement may not cover all the rights and obligations between you and D5, nor can the existing provisions be fully guaranteed to be consistent with future development needs. We may amend the Agreement from time to time according to the changes in applicable laws and regulations and the need to maintain service order and protect users' rights and interests. The changed Agreement (the "change matters") will be notified to you by legal or agreed procedures and become effective in accordance with law.
2. The interpretation and application of the Agreement and the disputes in connection with the Agreement shall be governed by the laws of the country where D5 is located without regard to its conflict of law provisions. Any disputes arising from or in connection with this Agreement shall be settled in accordance with provisions of the Terms of Service [www.d5render.com/service-agreement].

Before using D5 Pro, please read the Terms of Service [www.d5render.com/service-agreement] and Privacy Policy [www.d5render.com/privacy-policy] and any other terms and conditions that may apply carefully for further information about the use of D5 Series software and how we process and protect your personal information.

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Marketing: marketing@d5techs.com
Team Solution Inquiry: sales@d5techs.com
Technical Support: support@d5techs.com
Office Hours: Monday to Friday, 10:00 to 18:00 (GMT +8)
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